ACCEPTANCE OF RESERVATIONS
Acceptance of bookings that the Proposal of sale of the residence contract, It is subject to the availability of places and it is concluded, resulting in the conclusion of the contract, only upon confirmation by the Structure Receptive and after the signature of Regulation, the payment of the deposit of 50% the price agreed and sending a copy of the document host contract manager. Any further information relating to the stay not contained in the contractual documents, on the website of the organization, in catalogs or stays out of print, or in other media, will be provided directly by the Host Structure, to meet the obligations laid bear.
PRICE AND PAYMENTS
Payment must 'take place on booking with a deposit of 50% the cost of the stay by bank transfer (excluding incidental expenses) and the balance equal to the remaining 50% on site the day of arrival.
PARTICULAR REQUESTS
The Contractor may indicate, when booking, Special requests may be subject to specific agreements on how to stay, if this is technically possible and at the discretion of the property. The request for modifications of the Contractor will be charged the higher expenses.
WITHDRAWAL AND CANCELLATION
The Contractor may terminate the contract, without paying compensation for withdrawal, in the following cases:
- increase in the price of the package specified in the Specific Conditions, in excess of 10%.
- significant modification of other essential element of the contract proposed by the Structure Receptive after the conclusion of the contract, but before the 'beginning of the holiday, and not accepted by the Contractor.
In such cases the Contractor must communicate its decision (to accept the change or withdraw) not later than 2 working days from the proposed increase or modification. In the absence of communication within the above mentioned term, the proposal made by Receptive Structure is considered accepted.
In case of withdrawal, or cancellation for the reasons listed above, the contractor will be entitled to a refund, Any further refund or payment by the Receptive Structure, Part of the amount already paid as an advance. Such a refund must be made within 7 working days from the time of communication of the decision to seek reimbursement. The Contractor must provide written notice to the Receptive Structure to request the return of the amount no later than the 2 working days from the receipt of the alternative proposal.
- The Party that voluntarily withdraws from the contract outside those listed in the preceding paragraphs of this Article shall be charged the following penalties :
– 50 % the cost of stay with prior notice to 30 working days (except Saturday) before arrival;
- no refund will be granted to those who within 30 days before the 'beginning of the holiday .
OBLIGATIONS OF THE PARTY
The contractor, or whoever qualifies for the stay, He will have to follow the rules of normal prudence and diligence to all the information provided by the Structure Receptive, and regulations and administrative and legislative provisions relating to the stay and be liable for all damages that it may suffer because of default on these bonds. The Contractor shall provide all documents Receptive Structure, information and evidence in its possession relevant to the exercise of the right of subrogation of the latter against third parties responsible for the damage and liable to the organization for any injury caused to the right of subrogation.
The contractor will be held responsible for any damage caused to furniture and furnishings of the accommodation units that will occupy during the period of stay as well as structural damage to buildings themselves.
SERVICE OBLIGATION
The Receptive Structure, in reference to obligations to the Contractor, It is obliged to lend its assistance imposed by the criterion of professional diligence.
COMPLAINTS
The contractor, Under penalty of decadence, He must report in writing to the differences Receptive Structure and vices of stay within 24 hours before the arrival. The Receptive structure must present the consumer with the assistance provided by the previous article in order to find a quick and fair solution.
RESPONSIBILITY'
The property declines all responsibility for any accidents to people or things within the Accommodation Facility or the Accommodation Unit.
JURISDICTION
Any dispute between the Receptive Structure and the Contractor will be competent exclusively the Hole Vallo della Lucania (SADDLE), where the headquarters of the Receptive Structure.
RESPECT OF THIS REGULATION AND 'ABSOLUTELY MANDATORY, IN THE ABSENCE, YOU WILL BE FORCED NOT TO ALLOW OVER PERMANENCE Note 1: we ask you to return this regulation by fax together with a photocopy of the guest's document to whom the contract is made out ( fax 0974-976365).
Note: the reservation of accommodation units will be valid from the moment of confirmation of acceptance of the regulations, sending a copy of the document and the receipt of the deposit.